Windsor’s 311 operators are the friendly, knowledgeable voices that help residents connect with vital services every day. They know our streets, neighbourhoods, and communities – because they live here.

Now, Windsor’s city council wants to outsource 311 to a private company or replace these workers with artificial intelligence.

That means that when you need help and call 311, you may not be talking to a neighbour but to someone who’s never set foot in our city at all.

Outsourcing will mean:

• Less reliable service for residents
• The loss of good, unionized jobs
• Tax dollars leaving Windsor instead of supporting our local economy

City Council should be protecting good public jobs and ensuring residents continue to receive the highest-quality service — from real people who know and care about Windsor.

Now is the time to act.

Sign the petition to stop the outsourcing of Windsor’s 311.

Tell City Council: when we call 311, we want to speak with someone who knows our city.